Support
Thank you for playing Wagering Wanderer. For bugs, feedback, or questions, please email us at the address below.
Frequently asked questions
I'm out of tickets — when can I play again?
Three tickets are granted automatically each day (the first time you open the app after local midnight, up to a cap of 10). You can also tap "Watch ad for +1 ticket" on the title screen to get one more via a rewarded video (once per day, up to the cap of 10). Tickets bought as a "10 Tickets Pack" in the Shop can be held up to 99.
What is "Green 0"?
The underlying roulette has red, black, and a third outcome called Green 0. If Green 0 lands, neither red nor black saves you — it's an unavoidable game over. The history strip at the top of the screen records recent outcomes so you can spot how often green has been coming up.
How many revives can I use?
One per session. Once you start a fresh session (which costs a ticket), you can use it again.
Can I remove ads?
Yes — buy the one-time "Remove Ads" purchase in the Shop (from the title screen). It hides banner and interstitial (full-screen) ads. Rewarded videos remain available only when you choose to watch one (for tickets and revives). After a device change or reinstall, use "Restore purchases" in the Shop.
How do I change my personalized ads choice? (v4.0 and later)
The "Show personalized ads" / "Don't personalize" choice can be changed at any time from "Ad settings" on the Settings screen, and the change applies immediately. On iOS, ads are personalized only if you have not chosen "Don't personalize" AND allow tracking for this app under Settings > Privacy & Security > Tracking. See the Privacy Policy for details.
How do I stop the daily reminder, or why don't I get it? (v4.0 and later)
Every evening at 6 PM the app sends a nudge such as "Time to test your luck today!" It is skipped on days you have already played. To stop it, turn off "Daily reminder" in Settings. If you don't receive it, check that notifications are allowed for the app in your device settings (the app asks for permission once, when you return to the title screen after your first run).
How do I delete my save data?
Under Settings, you can reset your best record and badges separately. Each button requires two taps to confirm to prevent accidental data loss.
How do I delete my leaderboard records? (v3.0 and later)
Player name, scores, best stage, and run count submitted to the global leaderboard can be removed by tapping the "Delete account / data" link inside Settings, or via the dedicated Account / Data Deletion Request page. After confirming the request via email, your Firebase records will be deleted within 30 days.
How do I unlink but keep my records? (v3.3 and later)
In Settings, a linked Apple / Google button now reads "Unlink Apple" / "Unlink Google". Tap it and confirm to detach the provider on the spot. Unlinking keeps the same anonymous ID and your leaderboard records intact, removing only the Apple / Google association. When you unlink your last provider, a confirmation warns that the account returns to anonymous and records can't be recovered after a device change or reinstall.
How do I leave a linked account / start fresh? (v3.0 and later)
Tap "Sign out" in Settings. This device returns to a fresh anonymous ID, detached from your linked Apple ID or Google account. Your local player name and best record stay on this device. To return to the cloud record you left behind, simply link the same Apple ID / Google account again — a "Switch to existing record" dialog will appear.
What personal information does the app collect? How do I request access?
The items collected, purposes, recipients, retention periods, and how to request access, correction or suspension of use are summarized on Handling of Personal Information.
How do I delete the linked account itself? (v3.0 and later)
Signing out from inside the app only detaches this device; the cloud-side data remains. To fully erase your leaderboard records on Firebase as well, submit a deletion request via the procedure above.
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